5 Comments
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Aman's avatar

Although having a strong pull traffic and retention of existing users are good indicators for whether a company is ready sexy hyper growth.

Something that should also be given weightage is a high NPS score!

Thoughts?

Abhishek's avatar

NPS score can be gamed.

Ashish Jain's avatar

Is this only applicable to products and NOT services? and if not ready for growth, then focus on the offering is what I understand. Your thoughts?

Abhishek's avatar

services will have the same nuance but will be human driven.