5 Comments

Although having a strong pull traffic and retention of existing users are good indicators for whether a company is ready sexy hyper growth.

Something that should also be given weightage is a high NPS score!

Thoughts?

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NPS score can be gamed.

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Is this only applicable to products and NOT services? and if not ready for growth, then focus on the offering is what I understand. Your thoughts?

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services will have the same nuance but will be human driven.

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I see.

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